All Jobs
All Jobs
Front Office Assistant Richmond

Front Office Assistant

Full Time • Richmond
Responsive recruiter
Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Fast Track ABA Center is seeking a dependable and professional Front Office Assistant to support the daily operations of our therapy center. This role is responsible for providing excellent customer service to families while assisting with basic administrative and organizational tasks. The ideal candidate is organized, friendly, reliable, and able to manage multiple tasks in a fast-paced clinic environment.

Key Responsibilities
  • Answer and manage incoming phone calls professionally
  • Respond to emails and direct inquiries to the appropriate staff
  • Greet parents and clients and assist with check-in/check-out procedures
  • Communicate with parents regarding scheduling and general questions
  • Maintain and update central notes and administrative documentation
  • Prepare and organize client materials for therapy sessions
  • Track and manage clinic inventory and supplies
  • Assist with filing, scanning, and other basic administrative tasks
  • Maintain a clean, organized, and welcoming front desk area
  • Support therapists and leadership with basic operational needs
Qualifications
  • High school diploma or equivalent required
  • Strong communication and customer service skills
  • Basic computer skills (email, scheduling systems, Microsoft Office or similar)
  • Organized and detail-oriented
  • Ability to multitask and manage time effectively
  • Comfortable interacting with families and children
Preferred (Not Required)
  • Previous front desk or receptionist experience
  • Hospitality/Customer Service 
  • Experience in a medical, therapy, or clinic setting
Work Environment
This position operates in a pediatric therapy setting and involves regular interaction with children, parents, and clinical staff.
Compensation: $10.00 - $15.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





Apply here.

* required fields

Location
Or
Or

U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Perks and Benefits

Fast Track ABA Center offers paid time off, as well as a comprehensive employee benefits package to eligible full time employees. 
Health Insurance
Dental Insurance
Vision Insurance
Basic and Voluntary Life Insurance
Short and Long Term Disability
Accident Insurance